The Nexus Between Ethics and Quality in Higher Education. Case Study
DOI:
https://doi.org/10.35478/jime.2019.2.11Keywords:
quality management, ethics, higher education, cultureAbstract
The aim of this paper is to discover the main issues regarding the quality and ethics in higher education, including the nexus between them. It is based on a case study on The Faculty of Economics and Business Administration (FEAA) within the “Alexandru Ioan Cuza” University (UAIC) in Iasi, Romania. The results indicate that it is essential to promote ethical values. Organizations in higher education implement clear quality and ethical standards, transparent procedures and openness in communication to increase accountability, promote mutual trust and support among members of the organization, along with transparent analysis of ethical issues and dilemmas that mark the existence of organizations. Due to the competitive and turbulent nature of higher education, even the best organizations will start experiencing performance problems if they are not willing or able to innovate and introduce change. Future research should focus on the concept of performance in higher education and the relationship between ethical and quality aspects.
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